Amazing views from higher floors (we were on floor 17), good breakfast with great variety, friendly staff, good beds, despite being a little hard. Great location in Dostyk avenue, frim where you can get to many touristic sights.
Anastasia
2024년 9월
The location was good. The rooms were clean and basic toiletries were provided.
Sarojini
2024년 8월
Accessible to restaurants and tourist spots. We got the refurbished room.
April
2024년 6월
Excellent location in the city centre, all points of interest in walking distance. Lots of good restaurants nearby. Friendly hotel staff. Comfortable bed, great view over the mountains. All in all a nice and cozy room. Coffee and tea provided in the rooms, free water provided.
Eric
2024년 7월
My room was on the 25th floor but I expect all rooms have pretty great views. The design of the hotel is magnificent and I wish they still built them that way. The architecture of the arrival sequence makes you feel important! the breakfast is fantastic and served in a very nice, cheerful mezzanine area overlooking the lobby. I dined at two of the returants that are associated with the hotel, Ziyafet and Noodles. Both were very good.
John
2024년 12월
The location of the hotel is perfect it’s near all the important attractions . Staff was helpful specially Farman he helped us a lot all through the trip. We had a pleasant stay and it was a good value for money. I liked that they had a money exchange within the hotel that’s a smart move.
Khaloud
2025년 1월
The rooms are very comfortable. Big breakfast buffet. Very competent receptionists. Mini market in the hotel for great convenience. The view from the room on Kim Tobe was very nice. The location is very central. It’s cool to stay in a hotel which is one of almatys biggest sights :)
Anne
2024년 9월
Fantastic historical hotel. Our room was in a great state, freshly renovated. The view over Almaty was breathtaking. The personnel at the reception are exceptionally kind. The absolute highlight was the breakfast, the buffet they provide is royal in its abundance, variety, and flavors, I've never seen anything like it. A lot of choices for vegans, too.
Vera
2024년 10월
Neat hotel with lots of character and interesting architecture and history; great location near Metro and lots of places to eat or see; very walkable; service of employees was attentive, thorough, and friendly. We loved the historic character of the hotel and its archictecture inside and out. We stayed on two different occasions on our trip, between visiting other places, each time with two rooms for us and adult daughter. First room recently remodeled, very clean and in great shape,nice decor, and excellent shower with great water pressure. Our daughter's room was similar but her water pressure in shower was weak. Beds in these rooms very comfortable. Second pair of rooms was higher up near top floor, for rooms with better views but not recently remodeled (we knew that in advance as staff explained to us). Room was fine, however, decor was slightly worn but still nice, beds less comfortable than in first rooms but still nice. Views good but no mountain view as requested - although city view was nice. Overall, the location and height gave nice views in any direction. Good breakfast buffet with lots of items and overall great selection and good quality, plus a nice eating area with indoor eating around balcony overlooking lobby, plus nice partly covered outdoor seating which was very pleasant. Free parking for car.
Yolcu
2024년 7월
Staff, when we arrived the desk staff was dealing with a very rude and demanding customer. It was obvious that the customer was just bullying the staff member but the reception staff never lost their cool or argued but stayed calm and courteous. The staff is very professional and patient, I applaud them for their efforts, I would not have been able to deal with such a rude customer. Room, Many independent hotels are not updated or decorated very nicely. However, this hotel was updated very nicely and looked absolutely amazing inside the room. It is rare to find a non-chain hotel that is this nicely updated.
Matthew
2024년 9월